Relevance

Civility is always relevant.  Anyone thinking otherwise is a fool, regardless of how clever they apparently regard themselves as being.

Academic and professional qualifications count for nothing when rudeness is evident in the holder's character.

People often become rude when they are stressed.

How do you attempt to maintain civility when you are under pressure?

How have you been investing in knowledge, and how is that knowledge relevant? 

How have you been investing in evidence of relevance?